Returns & Exchanges
At DragQueenMerch, we want you to feel fabulous in your gear; if your order isn't a perfect fit, you can return or exchange unwashed and unworn items within 30 days of delivery. Please note that custom-printed items and intimate apparel are final sale to ensure the highest hygiene standards for our community.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Print and Ship
Download your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing